Terms & Conditions

By using WestPoint.pk, you agree to the following Terms & Conditions. Please read them carefully before shopping.

1. General

• This website is owned and operated by WestPoint.pk

• By accessing our site, you agree to comply with our terms, policies, and applicable Pakistani laws

2. Products & Pricing

• All product images are for illustrative purposes; actual products may slightly vary

• Prices are listed in PKR (Pakistani Rupees) and are subject to change without notice

• Discounts, promotions, and special offers are valid for a limited time only

3. Orders & Payments

• Orders are confirmed only after successful payment or COD verification

• We accept Cash on Delivery (COD) and online payments through approved gateways

• We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity

4. Shipping & Delivery

• Delivery timelines vary by location (usually 2–7 working days)

• Delays may occur due to public holidays, courier delays, or unforeseen circumstances

• Shipping charges (if any) are mentioned at checkout

5. Returns & Refunds

• Returns are accepted within 7 days of delivery, provided items are unused, in original packaging, and accompanied by proof of purchase

• Refunds will be processed according to our Return Policy

• Some products (for example personal care appliances) may not be eligible for return due to hygiene reasons

6. Intellectual Property

• All content (logos, images, text, designs) on WestPoint.pk is owned by us and protected under intellectual property laws

• Unauthorized use or reproduction is strictly prohibited

7. Limitation of Liability

• westpoint is not responsible for delays, damages, or losses caused by third-party courier services

• We are not liable for indirect, incidental, or consequential damages arising from website use

8. Governing Law
   These Terms are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Karachi, Pakistan.